Incidents | CamCore Network Incidents reported on status page for CamCore Network https://status.camcore.au/ https://d1lppblt9t2x15.cloudfront.net/logos/eb87843442f8d8b3b5fdd3773048587f.png Incidents | CamCore Network https://status.camcore.au/ en Scheduled CamCore Service and Infrastructure Maintenance https://status.camcore.au/incident/964642 Sat, 18 Jul 2026 13:30:00 -0000 https://status.camcore.au/incident/964642#4644cbf0d9d4a4ba6bcc945ba0f91ba130a6a6e2bf71211e3b92507b320313ea CamCore Operation will undergo scheduled maintenance to install routine software and security updates across Cameron-Media, media automation, secure remote-access and core infrastructure services. During the maintenance window, Cameron-Media Plex may restart or be temporarily unavailable. Media processing and automation services may also experience brief interruptions, and secure remote-access connections may temporarily disconnect. Maintenance will include a restart of supporting storage infrastructure and updates to the Mars primary DNS resolver. DNS requests are expected to continue through the Venus secondary resolver while Mars is unavailable. Services, storage volumes and dependent applications will be tested after the work is completed. Normal operation is expected to resume within the scheduled maintenance window. Microsoft 365 service degradation https://status.camcore.au/incident/941072 Thu, 02 Jul 2026 02:08:00 -0000 https://status.camcore.au/incident/941072#14ec161fe81eff10cc06e3959b3d5143ed17c39fe4e86c6b9c515ed58940a098 Microsoft has advised that the Microsoft 365 service degradation affecting some users in Australia has now been resolved. This issue was related to a third-party networking problem and was not caused by CamCore infrastructure. All CamCore services remain operational. Microsoft 365 service degradation https://status.camcore.au/incident/941072 Thu, 02 Jul 2026 01:04:00 -0000 https://status.camcore.au/incident/941072#b574f7e432acbe2aeda46f575e5a057827cbde9f7cfcd60c90477bfdd10071e9 Microsoft has advised of a third-party networking issue that may prevent some users in Australia from accessing Microsoft 365 services. This is affecting Microsoft 365 services only and is not related to CamCore infrastructure. Core CamCore services remain operational. We are monitoring Microsoft’s service health advisory and will update this status once Microsoft confirms the issue has been resolved. Reference: MO1411776 Media automation services degraded https://status.camcore.au/incident/937588 Mon, 29 Jun 2026 01:05:00 -0000 https://status.camcore.au/incident/937588#e9827c3770aac208e35bb58352da1caf27aa9c5f9538e54f6e1a58b20315e374 The issue affecting media automation and request processing services has now been resolved. New movie and TV requests, availability updates, and automated media management tasks should now be processing normally again. Cameron-Media Plex playback was not affected during this incident. Media automation services degraded https://status.camcore.au/incident/937588 Sun, 28 Jun 2026 10:00:00 -0000 https://status.camcore.au/incident/937588#65046745c466b8c717db63f680541ea6660cd1eb8e7b253cdbd179266b0d0e08 We are currently investigating an issue affecting some of our media automation and request processing services. Users may notice delays with new movie or TV requests being processed, availability updates, collection updates, or automated media management tasks. Cameron-Media Plex playback is not expected to be affected, and existing content should continue to play normally. We are working on restoring normal automation services and will provide another update once resolved. Core Infrastructure Maintenance https://status.camcore.au/incident/930251 Sun, 21 Jun 2026 16:30:13 -0000 https://status.camcore.au/incident/930251#ab83acf733648f4bd8bd82653247d12d7670a5df0446d8b06ee22aef323d0e97 CamCore Operations will be performing scheduled core network maintenance. During the maintenance window, most CamCore services may be briefly unavailable or show connection errors while network equipment restarts and reconnects. This may affect Cameron-Media, media requests, remote access, DNS, web services, smart home services, and status monitoring. Microsoft 365 services are not expected to be affected. No action is required from users. Media request submissions unavailable https://status.camcore.au/incident/930198 Sun, 21 Jun 2026 07:57:00 -0000 https://status.camcore.au/incident/930198#e481d1a657d010f73d71323dc163f44408d292f2996df9c4767755484a3b5670 Some users were unable to submit new movie and TV requests due to an incorrect permissions setting in the request system. The issue has now been identified and fixed. Users should now be able to submit requests normally again. Media playback through Cameron-Media Plex was not affected. Resolution: The affected setting has been corrected and request submissions have been restored. Media Library Upgrade https://status.camcore.au/incident/930250 Sun, 21 Jun 2026 04:00:00 -0000 https://status.camcore.au/incident/930250#3a5202a49a85637395fc3a25009e98211f551c739a529fef9011e1ef1b4dce0b CamCore Operations is currently performing a media library upgrade and refresh to Cameron-Media. During this time, some movies or TV shows may briefly show as unavailable, fail to load, or take longer than usual to appear. This is expected while library scanning and background processing completes. Playback should continue working for most available items, but some content may be temporarily affected. No action is required from users. Services will return to normal once the upgrade has finished. Core network infrastructure maintenance https://status.camcore.au/incident/929248 Sat, 20 Jun 2026 13:30:00 -0000 https://status.camcore.au/incident/929248#cd38bbf1495a2f932191345fb4033cdd5cc74876a54daad133222a2e79b1f41d Maintenance completed Core network infrastructure maintenance https://status.camcore.au/incident/929248 Sat, 20 Jun 2026 13:00:00 -0000 https://status.camcore.au/incident/929248#d47c0bee3a891a9c66f2864b4fc52e05232b92b662adad952fdb74fe27b70bf1 CamCore will be performing scheduled maintenance on core network infrastructure. During this maintenance window, some services may briefly disconnect or become unavailable while network equipment restarts and applies updates. Expected impact may include brief interruptions to Wi-Fi, internet access, Cameron-Media Plex remote access, CamCore Requests, internal services, and secure remote access. Most services should automatically recover once the maintenance has completed. We will monitor services after the update and confirm once everything is operating normally.